At Gowri Silks, we are committed to protecting your privacy and ensuring that your personal information is handled with the highest standards of security and confidentiality. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with us through our website, store, or customer care services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, contact number, email address, billing and shipping addresses.
• Transaction Details: Order history, payment information (processed securely through third-party gateways).
• Website Usage Data: IP address, browser type, device information, and browsing activity.

2. How We Use Your Information

The information we collect is used for purposes such as:

• Processing and fulfilling your orders.
• Communicating regarding purchases, delivery, and support.
• Sending promotional offers (only if you opt-in).
• Improving our website and services.
• Ensuring legal and regulatory compliance.

3. Sharing of Information

We respect your privacy and do not sell or rent your personal information. However, we may share your details with:

• Trusted Service Providers: For payment processing, logistics, and delivery.
• Legal Authorities: If required under applicable laws or legal processes.

4. Data Security

We implement strict security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Payment details are processed through secure industry-standard gateways and are never stored on our servers.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve user experience and analyze trends. You can disable cookies in your browser settings, though some features may be affected.

6. Your Rights

• Access, update, or correct your personal information.
• Request deletion of your data (subject to legal limitations).
• Opt out of marketing communications anytime.

7. Policy Updates

This Privacy Policy may be updated periodically. Changes will be posted on our website.

8. Contact Us

Gowri Silks
156A, Panthadi 5th St, Panthadi Area, Thavittusanthai,
Madurai Main, Madurai, Tamil Nadu 625001

Customer Care: 9443475103
Email: srigowrisilksmdu2@gmail.com